Privacy policy

Last updated: May 3, 2026

Viranex operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Viranex is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood how your information is handled as described below.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact details: name, billing and shipping address, phone number, and email
  • Financial information: payment details, transaction data, and billing information
  • Account information: username, password, preferences, and settings
  • Transaction information: purchases, returns, and browsing activity
  • Communications: messages or inquiries sent to us
  • Device information: IP address, browser type, and device identifiers
  • Usage data: how you interact with our website and services

How We Collect Information

We collect personal information from:

  • You directly (when you place an order, contact us, or create an account)
  • Automatically through cookies and similar technologies
  • Service providers who assist in operating our business
  • Partners or third-party platforms

How We Use Your Information

We use your personal information to:

  • Provide and improve our services, including processing orders and payments
  • Personalize your shopping experience
  • Communicate with you regarding orders or support
  • Send marketing and promotional content (you can opt out anytime)
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, analytics, support)
  • Marketing and advertising partners
  • Third parties when required to complete your order
  • Authorities when required by law

We do not sell your personal information.

Shopify Relationship

Our store is hosted by Shopify. Shopify may process your data to provide and improve its services. Your data may be transferred internationally as part of this process.

You can learn more by visiting Shopify’s Privacy Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Data Security and Retention

We take reasonable measures to protect your data, but no system is completely secure. We retain your information only as long as necessary to provide our services and comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate information
  • Request a copy of your data
  • Opt out of marketing communications

EU/UK users may also request restriction of processing or withdraw consent.

To exercise your rights, please contact us using the details below.

Complaints

If you have concerns about how your data is handled, you may contact us or your local data protection authority.

International Transfers

Your data may be processed outside your country. When required, we use appropriate safeguards such as standard contractual clauses.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

Contact

If you have any questions or requests regarding this Privacy Policy, you can contact us at:

solutions@nafeytech.com

Viranex is the data controller responsible for your personal information under applicable data protection laws.